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Customer service number: 1877 466 8080


Satisfaction guaranteed

Satisfaction- Guaranteed

dermaXgen strives to deliver excellence and quality in every product. Just in case you are not happy with a product, follow the easy process below to return your product and get a full refund within 30 days of purchase.

100% Satisfaction- Guaranteed

We offer a full 100% refund within 30 days of the purchase.

Disclaimer: Please note we do not take responsibility of the product lost in transit. Make sure you dispatch your product through tracked delivery. No refunds can be processed until the product is received by us. The return/shipping fee is nonrefundable.

Return And Exchange Policy

If you are not satisfied with your purchase for any reason,Just send us an email, and we will glad to process your return for full refund. and you will receive a Return Authorization number with instructions and shipping address. We have 30 days money back guarantee.. Buy with confidence. 100% satisfaction guarantee. while returning the products We are not responsible for lost and damage the products and shipping charges are not refundable.  With in 10-15 days you will receive confirmation email for your refund. We will refund the credit card used in your purchase. The refund will show up on your credit card statement in next billing cycle.

Discounts are not refundable. You will not qualify for the discount, we will, therefore, recalculate the charges on your whole order to receive the discount before issuing your credit on returned goods.


If you received any damage product please feel free to contact customer service  with proof of damage picture . We will replace the same item with no charge.


1- Fill out the form and send the along with invoice and with our product..

2- Refunds processed with in 10 business days.

3- Return shipping address.

DermaXgen Inc.

120E FM Rd 544 #72 PMB 124,
Murphy TX 75094

To achieve this process, you can get in touch with our customer service to guide you through filling for a successful claim.

To ensure delivery, please send your return via insured Federal Express or Parcel Post. Refunds cannot be processed for packages lost in transit. Return shipping fees are not refundable.

For questions about your order contact via email or call 1-877-466-8080